Privacy Policy

1. Introduction

Haikou Yiyan Network Technology Co., Ltd., operating under the developer name Grace Face (referred to as we, us, or our in this policy), is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.graceface.lat (the Site) or engage with our services.

We are a company registered in China with our registered address at Room 302, Unit 4, Building 3, No. 29 Yurong Village, Xiuying District, Haikou City, 570000, China. We operate within the Computer Systems Design and Related Services industry under the Professional, Scientific, and Technical Services sector.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read and understand our practices regarding your personal information. If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

We may collect the following types of information when you visit our website, contact us, or use our services:

2.1 Personal Information You Provide

When you contact us via email at contact@graceface.lat, submit an inquiry through our website, or engage our services, we may collect:

• Your full name
• Email address
• Telephone number (including +1-562-013-4677 as our contact line)
• Company or organisation name
• Job title and professional role
• Information contained in any communications you send to us

2.2 Information Collected Automatically

When you browse our website, we may automatically collect certain information about your device and usage, including:

• IP address and geographic location derived from it
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL and exit pages
• Device type and screen resolution

2.3 Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services: Including responding to inquiries, processing requests, and delivering the technology solutions you have engaged us to provide.
• To communicate with you: Sending responses to your inquiries, providing service updates, sharing relevant information about our services, and managing our business relationship.
• To improve our website: Analysing usage patterns to enhance user experience, optimise content, and improve functionality.
• To comply with legal obligations: Fulfilling requirements under applicable laws and regulations, including those of the People’s Republic of China.
• To protect our rights: Preventing fraud, addressing security issues, and enforcing our Terms of Service.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contractual necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your data protection rights.
• Legal obligation: Where processing is necessary to comply with applicable legal or regulatory obligations.

5. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service providers: We may engage trusted third-party service providers to assist us in operating our business and serving you, subject to confidentiality agreements.
• Legal requirements: We may disclose information if required to do so by law, regulation, or legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: We may share your information for any other purpose with your explicit consent.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymise it.

In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to access: Request a copy of the personal information we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete information.
• Right to erasure: Request deletion of your personal information, subject to certain conditions.
• Right to restrict processing: Request restriction of how we use your information.
• Right to data portability: Request transfer of your data to another service provider.
• Right to object: Object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to your request within the timeframe required by applicable law.

9. International Data Transfers

As a company based in China serving international clients, your personal information may be transferred to, and processed in, countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

By providing your information to us, you acknowledge that your data may be transferred to and stored in China or other jurisdictions where we or our service providers operate.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Developer Name: Grace Face
Company: Haikou Yiyan Network Technology Co., Ltd.
Address: Room 302, Unit 4, Building 3, No. 29 Yurong Village, Xiuying District, Haikou City, 570000, China
Email: contact@graceface.lat
Phone: +1-562-013-4677
Website: https://www.graceface.lat

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational considerations. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.